Welcome to the College IT & Media Services Department
The College IT & Media Services Department serves as the backbone of the institution’s digital, technological, and communication infrastructure. We are committed to supporting the college’s mission through efficient IT systems, innovative media production, and strategic communication tools that empower teaching, learning, administration, and outreach.
Whether it’s maintaining reliable internet services, supporting academic technologies, or capturing memorable moments through photography and video, our department ensures that every stakeholder—students, faculty, staff, and the wider community—is connected, informed, and supported.
Our Mission
To provide reliable technology services and creative media solutions that enhance education, streamline operations, and promote the college’s values through effective digital engagement.
MEET OUR DEDICATED TEAM
Key Services & Roles
1. Information Technology Services
- Network & Infrastructure Management: Reliable campus internet, secure servers, and data storage.
- User Support & Help Desk: Assistance with student portals, email accounts, software, and hardware issues.
- Academic Technology Support: Maintenance of computer labs, smart classrooms, LMS platforms, and blended learning tools.
- Cybersecurity & Data Protection: Implementing secure access, regular backups, and safe digital environments.
- Administrative Systems: Supporting digital records, finance, HR, library systems, and communication platforms.
2. Media Services
- Photography & Videography: Coverage of events, lectures, graduation ceremonies, campus life, and promotional materials.
- Video Editing & Production: Professional content creation for teaching, marketing, and institutional documentation.
- Livestreaming & Technical Support: Real-time coverage of key events including chapel programs, seminars, and public forums.
- Design & Branding: Graphic design, digital posters, social media content, and maintaining brand consistency across platforms.
- Website & Social Media Management: Supporting content updates, visual content, and promotional campaigns to enhance the college’s online presence.
Who We Serve
- Students: Access to digital learning tools, technical assistance, computer labs, and Wi-Fi.
- Faculty & Staff: IT support for teaching technologies, content creation, and administrative platforms.
- Administration: Secure systems for communication, data management, and digital processes.
- Parents & Community: Effective digital communication and event engagement through media services.
- Marketing & Public Relations Teams: Media production for outreach, promotions, and reputation building.
Why We Matter
In today’s digital age, IT and media are not just support functions—they are essential to how colleges teach, operate, and connect.
The IT & Media Services Department plays a strategic role in:
- Enabling smart learning environments
- Supporting data-driven decisions
- Enhancing institutional visibility
- Preserving college heritage and stories
- Empowering staff and student engagement
Contact Us
Office Location: Room No 28
Email: support@eac.edu.et
Help Desk / Media Requests